Strengthening student success for all learners at HSIs
Hispanic Serving Institutions (HSIs) have a proud history of supporting Latine and other students, working to improve enrollment and completion rates to help all learners achieve their goals. Yet despite the federal HSI designation, many Latine/x/a/o and Hispanic students still experience a college setting in which the majority of the student body and the professoriate don’t look like them.
In a deep commitment to both their Latine and non-Hispanic students, it’s critical that HSIs weave cultural competence and humility into student support and success, fostering the sense of belonging and connection to institutional resources that is critical to a student’s success. And at InsideTrack, we leverage holistic and culturally responsive one-on-one coaching to help HSIs do just that.
Using personalized coaching to build community and help students reach their goals
InsideTrack partners with HSIs to implement holistic coaching practices that advance students toward their goals — ultimately improving enrollment, persistence, completion and career readiness. For us, supporting Hispanic Serving Institutions is all about “servingness” — how we view the “S” in HSI. And we see coaching as an integral part of “servingness” — providing students with the tailored support they need to lean into their own strengths, overcome obstacles and actualize their potential is what servingness is all about.
We’re also experienced at maximizing federal grant funding (including Title V and Title III grants) to take institutional support further. And along with direct coaching, we can provide change management, in-depth training and certifications to develop sustainable in-house coaching programs, giving you the knowledge and tools to provide coaching to your students in the long run.
Why InsideTrack?
The numbers add up to HSI success
Coaching that’s proven to power student and institutional success
Ready to discover how personalized coaching can be the catalyst that transforms HSI student and institutional outcomes? InsideTrack coaching can help HSIs incorporate success coaching into their enrollment, re-enrollment and retention practices, as well as build institutional capacity by creating personalized coaching programs at scale.
Partnering with HSIs to elevate student support
In this video, join Roberto Montoya, AVP of Partner Success for HSI Partnerships, as he discusses how important “servingness” is in HSI student support, and how coaching can be equitably operationalized.
HSI case studies and partner profiles
Trusted partners in the HSI sector
Embracing the diversity within our student population, our collaboration with InsideTrack and the dedication of our success coaches have ignited a path towards success, where every individual’s unique story is nurtured and celebrated.
Cynara Suarez, Ed S
Associate Director Online Student Services, Florida International University Online
Since utilizing InsideTrack’s methodology, ACC’s academic guidance team has been empowered to guide students to success through a) personalized engagement with intentional discussions around their opportunities and challenges to success, b) growth mindset to ensure the time and effort we put into our students is continually assessed and improved for the most positive student outcomes, and c) that each student realizes their educational goals for the future they deserve.
Dr. Shasta Buchanan
Vice Chancellor of Student Affairs, Austin Community College
The advisors, managers and front-line student support staff at Waubonsee are fully committed to serving the specialized needs of our Latinx student population — and the coaching training we're receiving from InsideTrack is a big part of that. Ultimately, by having our staff go through a three-year capacity building program, we will be better able to support all students for years to come.
Dr. Stacey Randall
Executive Dean for Institutional Effectiveness & Title V Project Director, Waubonsee Community College
Amarillo College is a predominantly Hispanic serving institution whose students are also predominantly first-generation college students. InsideTrack's coaching model has given our success coaches the tools they need to address students' concerns and needs though an empathetic framework. Using the GROW model, we coach and then empower our students to take action and accountability for their education. The ongoing support and training with InsideTrack has allowed AC to onboard new success coaches at various intervals, as well as give existing coaches an opportunity to build their skills. This model is changing lives at Amarillo College for both students and success coaches.
Becky Burton, M.Ed
Associate Vice President of Academic Learning, Amarillo College
Almost always, students said the key thing that benefited them the most was the coaching. Above the money, above all the other services that we could provide for them, they said ‘Yeah, that was nice, but it was the coaching that got me through.’
Bekah Sanchez
Student Services Grant Manager, North Central Texas College
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