Slippery Rock University of Pennsylvania Partners with InsideTrack to Enhance Support Services and Improve Student Outcomes

SRU will leverage InsideTrack’s coaching program design, coach training and manager development expertise to better support its 8,800 undergraduate and graduate students

SLIPPERY ROCK, PA (October 12, 2017) — Slippery Rock University of Pennsylvania (SRU) today announced a major initiative to develop a world-class student success coaching program in partnership with InsideTrack. Over the next two years, InsideTrack will work closely with SRU to design the coaching program, train coaches and managers and put in place the systems, processes and procedures to ensure ongoing quality and continual improvement.

In addition to consulting on program design, InsideTrack will train SRU’s student success coaches on best practices for engaging students, building relationships and responding to student needs through a variety of communication channels. Additionally, SRU student support managers will receive professional development in effective program management, issue resolution and quality assurance.

Recently named one of The Princeton Review’s “Best Northeastern” colleges, Slippery Rock University is a four-year public university offering an array of undergraduate and graduate programs to more than 8,800 students and is a member of Pennsylvania’s State System of Higher Education.

The new coaching program will be tailored to the unique needs of SRU students and leverage InsideTrack’s methodology, analytics and tools, which have been proven to increase student persistence and completion in hundreds of randomized control trials and through its work with more than 1.5 million students and 1600 academic programs nationwide.

“Slippery Rock University takes great pride in providing our students with comprehensive learning experiences and support in order to prepare them for success as individuals and global citizens,” said Philip Way, SRU interim president. “We’re working with InsideTrack to ensure that we remain on the leading edge in terms of delivering highly personalized student support in a cost-effective and scalable fashion.”

Launched in 2001, InsideTrack Coaching remains one of the only higher education interventions that has satisfied the rigorous standards of evidence established by the U.S. Department of Education for inclusion in the What Works Clearinghouse. Other Pennsylvania institutions working with InsideTrack include Penn State World Campus and the Community College of Allegheny County.

“It’s clear that Slippery Rock University is dedicated to continuous improvement and utilizing the most data-informed and evidence-based approaches to support student success,” said Dr. Ed Neelley, associate vice president of program development at InsideTrack. “We’re honored to be partnering with them in their ongoing pursuit of excellence.”


About Slippery Rock University of Pennsylvania

Slippery Rock University, founded in 1889, is a member of Pennsylvania’s State System of Higher Education. The University is shaped by its normal school heritage and characterized by its commitment to intellectual development, leadership and civic responsibility. SRU provides students with a comprehensive learning experience that intentionally combines academic instruction with enhanced educational and learning opportunities that will help them succeed in their lives, professional careers and be engaged citizens. SRU is a four-year, public, coeducational, comprehensive university offering a broad array of undergraduate and select graduate programs to more than 8,800 students. Learn more at

About InsideTrack

InsideTrack is passionate about student success. Since 2001, we have been dedicated to partnering with colleges and universities to create adaptive coaching solutions that generate measurable results. These solutions combine professional coaching, technology, and data analytics to increase enrollment, completion, and career readiness. Our adaptive coaching methodology is based on the latest behavioral science research and knowledge gained from working with more than 1.5 million students and 1,600 programs. In combination with our uCoach® Platform, our approach optimizes student engagement and generates valuable insights on the student experience through predictive modeling, behavioral analysis, and multichannel communication. InsideTrack is a member of the nonprofit Strada Education Network. Join us and the leading institutions, foundations, and others working to bring the transformative power of education to all individuals. Visit us at and follow us on Twitter @InsideTrack.

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