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Coaching students — and each other — to better outcomes

As the meeting reminders from a dozen computers chime throughout the office, you join the procession shuffling down to the conference room. Swiping a bagel from the refreshments table, you scan the seating arrangement and choose a spot next to someone you recognize. When the team-building activities start, you do your best to guess fun facts about your colleagues. But office trivia is a little tough when you can’t remember anyone’s name.

Sound familiar?

The student services team at East Mississippi Community College could have found themselves in a similar situation. They were so absorbed in their work supporting students, they seldom had the opportunity to support each other — or even introduce themselves.

“We had to stay in our office and serve students because someone might walk in with a question,” said Laura Damm, EMCC’s student success coordinator.

So when team-building started at EMCC, they started by learning each other’s names. It was important for them to connect as a team; it was the only way they could empower each other to connect more meaningfully with students.

Team-building was one of the first steps in EMCC’s partnership with InsideTrack. Through a grant from the Bill & Melinda Gates Foundation, InsideTrack helped EMCC boost student success by revitalizing its approach to student support. Assessments, training, and help with organizational change enabled EMCC to integrate a sustainable coaching model into their advising program.

Damm joined leaders from Austin Community College and Northeast Wisconsin Technical College — two other colleges working with InsideTrack through a Gates grant — for a webinar discussing how their advising programs adopted coaching practices, and how the shift is already enhancing the student experience.

View the webinar to gain insights on what it means to shift your advising model from transactional to transformational.

*Note: the webinar uses Adobe Connect and will prompt you to open Adobe.

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