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Our coaching programs provide tailored, scalable support.

Adaptive and technology-enabled, InsideTrack’s student coaching programs flex to meet the needs of each student and institution, and are designed to improve enrollment, persistence, completion and career readiness. Beyond academics, we look at the whole student, including finances, community, health, career goals, commitments and more, to form a fuller picture of every individual served. Our proprietary coaching methodologies and uCoach® Technology and Analytics Platform allow academic coaches to meaningfully engage with students and gain insights for higher ed institutions.

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We help students adopt behaviors that foster their continual success.

Students develop the knowledge, skills, attitudes, and beliefs they need to succeed in college and beyond. We go 360, focusing on cognitive and non-cognitive skills essential for academic success. Our partner institutions deepen their understanding of student attitudes, behaviors and preferences. The combination of direct student encounters and more data-driven institutional decision-making results in significant, sustainable impact and improvement year after year.

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The quality and flexibility of our coaches is unparalleled.

Every InsideTrack coach undergoes rigorous, formal certification and credentialing process including 100+ hours of professional development annually. We invest in hiring and developing talented people who use methodologies built on decades of educational and behavioral science research. All our student success coaches hold college degrees and many holding advanced degrees.

Meet Our Coaches

Coaching Solutions For:

  • Traditional

  • Distance

  • Community College

  • Military

  • Underrepresented

  • Adult

Traditional

Traditional

Students who receive coaching perform better, in college and beyond.
  • Our proprietary academic staffing optimization model utilizes layers of flex, specialist and cross-trained coaches to deliver consistent quality with maximum flexibility for clients.
  • Coached students are clearer about goals, values, financial responsibilities and potential obstacles.
  • Coaching helps institutions better understand the students experience, driving continuous improvement.
  • Students who receive coaching are more likely to use support services, engage with academic advising and recommend their institutions.
  • Coaching helps better integrate online and face-to-face instruction, improve pedagogy and student learning across the university.

Distance

Distance

Students who receive coaching perform better, in college and beyond.
  • InsideTrack coaches leverage email, phone or text messaging in all student engagement strategies, and are uniquely suited to work with online and distance learners.
  • Regular one-on-one telephone sessions helping distance students balance the demands of school, work and family life.
  • Coaching helps students feel connected to their school experience and fuels better student engagement.
  • Educational innovations for distance and online students benefits all students. The insights we gain working with these populations help drive innovation across institutions.
  • InsideTrack’s pioneering efforts in online education allow us to offer advice for how to avoid potential pitfalls involved in scaling programs and centralizing related decision making and resources.

Community College

Community College

Innovative, sustainable models to make student success coaching feasible.
  • Coaching sends a strong message to community college students that an institution is ready to invest in them and values strong academic outcomes.
  • Coaching is a cost-effective and scalable solution that works to close the academic achievement gap, meet the needs of the local economy and prepare students for the workforce.
  • Community colleges offer a pathway to educational access and career opportunities in growing industries and coaching helps more students successfully transition to college and thrive.
  • Coaching helps students take ownership for success and produces more productive interactions with instructors. That engagement creates a positive feedback cycle.

Military

Military

Helping institutions serve those who serve our country.
  • InsideTrack coaches an increasing number of military students, including active duty, reservists and veterans.
  • Coaches keep military students engaged and motivated while helping plan in advance for deployments or off-base exercises.
  • Coaching is personalized to each student’s needs, including assisting military-background students in securing benefits and connecting to dedicated campus resources and peer groups.
  • Coaches can engage students in ways convenient to service life and offer academic lifelines during deployment, helping students keep up with coursework.
  • Coaches offer guidance on how to use the wide ranging skills earned in service to earn a degree and prepare themselves for success beyond college.

Underrepresented

Underrepresented

Helping more students succeed in college and beyond
  • Coaching is an integral part of recruitment, retention, engagement and graduation and has shown to have significant impact on underrepresented student successes in all those areas.
  • Insights on the prospective student experience helps students assess their goals, improving both long-term success and operational efficiency.
  • Understanding student decision-making from our rich experience base and data flow reveals opportunities to increase diversity and better allocate resources.
  • Helping schools and universities create a culture of belonging and support can go a long way to helping underrepresented students succeed.

Adult

Adult

Supporting adult students to achieve their goals
  • Our insights into the unique concerns, attitudes, and behavior of adult students inform decision about recruiting, student life, and program offerings.
  • Coaches help articulate the priorities competing for time and attention, then budget effort strategically.
  • Adult students need specific support to feel that necessary sense of belonging. Coaching can help them to achieve this experience.
  • Coaching supports adult students in balancing work, family and academic commitments and help ensure that they leave prepared to not only find a job, but achieve long-term career success.
  • Personalized student success programs helps get more adults back into school and graduate.