Below are excerpts from an in-depth article on the partnership between Starbucks and Arizona State University in providing Starbucks employees access to higher education. Interviews with students and coaches illustrated the depth of the student support this partnership offered.
Starbucks and Arizona State University are collaborating to help cafe workers get college degrees. Is this a model for helping more Americans reach the middle class?
Mary Hamm was in pain, though it was hard to tell. She bustled around the Starbucks, pouring drinks, restocking pastries, and greeting customers with an unshakable gaze perfected during 25 years of working in hospitality. Her smile said, How can I help you? Her eyes said, I know you’re going to order a caramel Frappuccino, so let’s do this.Read More