Language Program Coordinator
Several years ago I was an adult student and a very untraditional adult student at that. I was juggling the responsibilities of single parenthood with three adolescents, maintaining a part-time job, and attending college simultaneously. If my professors and advisors at North Shore Community College did not take the time to reach out to me and develop a connection, I could have been swallowed up by the struggles and challenges of trying to succeed. Instead they taught me the value of building a relationship with a student. As a result, if any of my students or clients miss a class, workshop, or an appointment, they immediately get a phone call from me. I take the time to let them know they matter to me and when I do not see them I worry about their well-being. This little effort goes a long way and I have really good results with student and client retention. My efforts contribute to their long-term success and perseverance.
Cross-posted from The EvoLLLution, originally published May 7, 2012.