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Tag Archives: student services
Whitepaper: Using Student Services to Enhance Outcomes and Reduce Costs
Ari Blum, Chief Executive Officer
Dave Jarrat, Vice President of Marketing
InsideTrack
This paper was written for the American Enterprise Institute “Stretching the Higher Education Dollar” research conference for publication in an upcoming volume by Harvard Education Press.
In it, we argue that student support services, if properly configured, effectively targeted, and delivered early in the student lifecycle, generate savings for institutions, students, and society overall.
By lowering student acquisition costs, increasing retention and graduation rates, reducing time to completion, and decreasing expenditures on remedial education, student services investments can address many of the primary cost drivers… Continue reading
B-School Admissions Leave Students Waiting
When prospective students send questions to b-school admissions offices via Web-based forms, most would expect a response within 48 hours. However, many are often left waiting, according to InsideTrack, a firm based in San Francisco, California.
InsideTrack offers phone-based coaching and mentoring to help prospective students choose the right college. In 2010 and 2011, the company asked “secret shoppers” to pose as potential students with questions about applying to business school. The shoppers approached admissions offices at 68 U.S. business schools across all categories—traditional and online, for-profit and nonprofit, private and public—and asked questions via direct e-mail, through Web… Continue reading
Seven Common Obstacles to Effective Student Support
What keeps us from maximizing student success
Dave Jarrat
Vice President, Marketing
InsideTrack
We all want college students to be successful and graduate prepared for career success. Universities, foundations, government agencies, service providers – we are all working diligently to improve outcomes. So, why have graduation rates in the United States remained relatively unchanged for the last several decades?
There is no simple answer. Growing demand, shifting demographics and changes in education funding mechanisms all play a role. That said, there are obstacles we place in our own way, attitudes and practices that undermine our efforts.
Below… Continue reading
Posted in Persistence and Graduation
Tagged college student, graduation rates, student services, Student success
Comparing student services at for-profit and not-for-profit institutions
Rhonda Stabler
Former Student Services Advisor
MedTech College
I have had the pleasure of working both in the for-profit and traditional higher learner environments and through my experience I have learned that Student Services has a different meaning and purpose depending on the organization. Student Services in a for-profit organization usually operates under the mission to retain students through providing personal and professional development, counseling. Student Services as it pertains to traditional or non-profit settings usually encompasses Career Services, Admissions, Academic Advising, and Registrar.
Cross-posted from The EvoLLLution, originally published August 30, 2012.
Connecting With Prospective Students
Catherine Sloan
Program Development Coordinator
InsideTrack
In 10 years of coaching college students — those who are already enrolled as well as prospective students who are deciding where and whether to attend college — I’ve observed a lot about the traditional student’s behavior and mindset. The key to turning prospective students into enrolled students is to form early and meaningful connections with students that let them know you have their best outcomes in mind, and are working to help them get off to a strong start in college that will lead to long-term success and satisfaction. Here… Continue reading
