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Tag Archives: student retention strategy
Q&A with Steven Starks: Exploring Retention Strategies for Distance Learners
Steven Starks
Senior Academic Counselor
University of Phoenix
AA: What is the best way for higher education institutions to improve their distance student retention?
SS: Retention…it is the most prominent area of concern in academic advising departments. Retention strategies are always learned and never mastered; student services professionals are constantly searching for effective techniques to enhance student retention. From an academic advising standpoint, supporting online learners is best achieved by establishing solid, meaningful student-advisor relationships. Thus, retention strategies can be conceptualized as relationship-building strategies.
Cross-posted from The EvoLLLution, originally published June 15, 2012.
Posted in Online Education, Persistence and Graduation
Tagged academic advising, create an online community, distance learner, higher education, social media, Steven Starks, student engagement, student orientation, Student Relationship Management software, student retention strategy, Student success, Supportive Calls and Emails, University of Phoenix Senior Academic Counselor
Disruptive adaptation: The new market for higher education
He is the best who, when making his plans, fears and reflects on everything that can happen to him, but in the moment of action is bold.
— Herodotus, ancient Greek storyteller and historian (5th C. BCE)
Transition points in history often result from the confluence of multiple seemingly unrelated events. And while in retrospect the signals of change and their impact may appear clear, our real-time experience of change often is murkier and less certain. History most often does not come neatly wrapped in a bow. The period of transition from one historic period to… Continue reading







