"InsideTrack Coaches know better than any other group what's working for students, and what isn't. A university that is on the ball will listen closely to InsideTrack's suggestions for improving the student experience -- and act on them."

Continuous improvement

InsideTrack provides universities with valuable feedback about the student experience, enabling them to better understand, prioritize, and continuously improve their institutions. Our partners consistently utilize this feedback to drive improvements at their universities.

Retention and drop analysis

InsideTrack systematically tracks the primary reasons that students leave a university, based on their personal knowledge of the student. Unlike enrollment management software which often relies on a survey-based approach, InsideTrack's Coaches offer in-depth knowledge of each student's situation. Universities use this analysis to make improvements aimed at retaining more students.

Student experience insight

Because Coaches have in-depth conversations with students on a daily basis, they understand both the strengths and weaknesses of the university from a student perspective. Campus Directors collect and aggregate this feedback, and make recommendations for improvement.

Polling students

Universities considering major initiatives often seek in-depth insight from students to inform their decision-making. The Campus Director can work with the Coaching staff to collect, aggregate and summarize feedback about specific issues, giving university leaders a more comprehensive perspective than most market research approaches would yield.